INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
You will receive a product of the same quality as shown in the picture. While minor variations can occur due to factors like lighting or display settings, the item you receive will match the advertised product in all important aspects.
How can I return an item?
- To qualify for a return, items must be delivered within the last 30 days, be in brand-new condition without customization or use, and include all original parts and materials.
- If your item meets these criteria, you can initiate a return or exchange by contacting us at our official email.
- For returns, pack the item with the completed form and ship it back to the company, keeping a record of the tracking number.
- For exchanges, you can either call to place a new order immediately or use the Returns Form to request a different item.
- You have to use your own shipping method at your expense.
- Refunds are processed upon receipt of the returned item.
- For large or heavy equipment, or incorrectly shipped or defective merchandise, contact customer service for special assistance.
- Always keep records of all return-related information until all transactions are complete.
How long will it take for my order to be shipped?
Your order will typically be shipped and delivered within 6 - 9 business days.
What is the difference between replica and authentic jersey?
- Quality: Authentic jerseys use higher-quality materials and construction methods, while replicas use less expensive fabrics and simpler manufacturing processes.
- Fit: Authentic jerseys often have a more tailored, athletic fit, while replicas tend to have a looser, more relaxed fit for casual wear.
- Details: Authentic jerseys typically feature more intricate details, such as stitched-on numbers and logos, while replicas usually have screen-printed or heat-pressed graphics.
- Performance features: Authentic jerseys may include advanced moisture-wicking technologies and ventilation systems, which are often absent in replicas.
- Price: Authentic jerseys are significantly more expensive due to their superior quality and official status.
How long will the discount on jerseys be available?
We’re always offering great discounts and special offers, and we also provide exclusive coupons! Feel free to reach out anytime at support@jerseybox.net or contact@jerseybox.net to claim a coupon. We’re here to help you get the best deal!
INFORMATION ABOUT US