Welcome to Our Shipping Information Page

We want to ensure you have the best possible experience with us. This page contains everything you need to know about our shipping and delivery policies. Our commitment is to deliver your products safely and efficiently to your doorstep.

Delivery Times & Costs

Standard Delivery

  • Estimated delivery time: 4-10 business days
  • All orders are carefully processed and dispatched from our warehouse
  • Delivery times may vary based on your location

Shipping Costs

  • 100% Free Worldwide Shipping
  • No minimum purchase required
  • No hidden fees or additional charges
  • Available for all countries and territories

Express Delivery

  • Available at additional cost
  • Significantly faster delivery times (typically 3-5 business days)
  • Must contact us before placing your order
  • Custom quote provided based on:
    • Destination country
    • Package weight
    • Delivery urgency
  • Please email  support@jerseybox.net or use our live chat for express delivery arrangements

Our Shipping Process

1. Order Confirmation

  • Immediate email confirmation upon successful purchase
  • Contains your order details and reference number
  • Includes estimated delivery timeframe

2. Order Processing (1-2 Business Days)

  • Order verification and quality checks
  • Careful packaging of your items
  • Preparation for shipment

3. Shipping & Tracking

  • Shipping confirmation email sent automatically
  • Tracking number provided for order monitoring
  • Real-time updates available through our tracking system

4. Final Delivery

  • Delivery to your specified address
  • No signature required for most orders
  • Safe and secure packaging

Important Information

Delivery Address

  • Please double-check your shipping address during checkout
  • We cannot modify the address once the order is placed
  • Orders shipped to incorrect addresses cannot be refunded
  • Include any relevant apartment numbers or building codes

Tracking Your Order

  • Track your package 24/7 through our website
  • Updates available in multiple languages
  • Email notifications at key shipping milestones
  • Customer service available for tracking assistance

Frequently Asked Questions

What if my order hasn’t arrived within the estimated timeframe?

Please allow the full 15 business days before contacting us. If your order hasn’t arrived after this period, please contact our customer service team with your order number.

Can I change my delivery address after placing an order?

Unfortunately, we cannot modify the delivery address once an order has been placed. Please ensure your address is correct at checkout.

Do you ship to PO boxes?

Yes, we do ship to PO boxes in most countries. However, please note that delivery to PO boxes may take additional time.

What happens if I’m not home during delivery?

Most deliveries don’t require a signature. If you’re not home, the courier will follow their standard procedure for unattended deliveries or leave a collection notice.

Contact Us

If you have any questions about your shipment or our delivery policies, please don’t hesitate to contact our customer service team:

We’re here to help ensure your shopping experience is as smooth as possible.